29 August 2018

How to Make Your Content Architecture AI-First

By Gaurav Mishra

Turn your Enterprise Content Chatbot-Friendly

Check out Gaurav's complete slide deck.

AI-powered bots can make frictionless customer experiences, and drive more conversions. But what about the content fueling your chatbots? How are you getting your chatbots to deliver the right, precise answers? Are you stuck recreating all your content in a format that bots can use? That's definitely needless duplication of work, and the slower way, so your competitors could beat you to market. The intelligent way is to future-proof your content with an AI-first architecture. This means structuring and organizing your content in a way that is usable by chatbots and other AI-powered assistants. It also matches content to context, to make sure that the AI can deliver the right information, to the right people, at the right time. So, how do you make your content chatbot-friendly? Let's talk about that!

Key Takeaways

  • Know how to change your content architecture, to future-proof it and make it chatbot-friendly
  • Understand the challenges to expect, and how to resolve those
  • Identify the technologies that power an AI-first content architecture

 

Gaurav Mishra
Gaurav Mishra

Gaurav is a Senior Sales Executive at Srijan Technologies with 10+ years accomplished career track in building enterprise partnerships. He works closely with enterprise stakeholders in helping them identify and capitalize on revenue opportunities within their firms, by leveraging the right technology solutions. His current obsession is enabling enterprises deliver flawless customer service with intelligent chatbots, and streamlining how existing content can be restructured to power these bots. He believes that a well architected content structure can maximize chatbot efficiency, while reducing the burden of additional content creation.