How to Design a Chatbot that Works

How to Design a Chatbot that Works

author By Jesús Martín Oct 11, 2017

This webinar has now ended. Please view the  session recording below.


Join the webinar to know the history of chatbots, current challenges in chatbot design, and get a complete design framework for building chatbots that work.

2016 was supposed to be the year of messaging and also when chatbots would stand alone as the natural replacement for traditional apps. Unfortunately, at the end of 2017 we are still facing unsolved problems.  

This session gives a short overview of the chatbot history, from the very beginning to the current state of affairs. It also sets expectations about what we can do with chatbots, and explain how to deal with current problems we face when creating a chatbot design that works. Join the webinar to get a complete design framework to building great chatbots.

Key Takeaways:

  • Understand the history of chatbots and where we are heading
  • Know where are we on the user-chatbot interaction
  • Learn what to take into account about chatbot design before writing a single line of code
  • Get a complete chatbot design framework
Jesús Martín linkedin profile
jesus martin

Jesús works as a UX Design Expert at the innovation department of BEEVA (BBVA group). He fell in love with conversational interfaces the first time he watched “2001: A Space Odyssey”. The movie inspired his Twitter account “@chus9000" and motivated him when, working for BEEVA, he started applying his background on interface design to chatbots, back in 2015.


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